Preferred Payment Terms 7 days.

We will however accept up to 30 days end of month terms with prior arrangement.

Our standard Hourly rate per man hour for changes $120.00 + GST

Invoicing and progress claims

Small jobs under $10,000.00 will be charged at MTR Electricals discretion either progress claims as the job proceeds or in full at the completion of the job.

Jobs over $10,000.00 will be invoiced as monthly progress claims based on the percentage of the job completed at MTR Discretion.

If progress invoices are not paid on time MTR Electrical will not return to site to continue works. If this is the case we will not be held liable for missed works or damage caused to complete works due to non payment delays. MTR Electrical at its own discretion may also charge a variation if works take longer than what was allowed due to non payment days.

Invoice Disputes

Any invoice disputes must be raised within five working days of the invoice issue date

Variations once the project has commenced

Variations / changes will be written up onto a variation document; each variation needs to be signed and returned before we proceed. Each variation form will incur an admin fee of $100.00 + GST for the administration of that variation.

If changes are made to the plans by architect, engineers, interior designers or draughtsmen it is expected that they will bubble the change and notarize the change at the bottom of the plans with a brief description and date change was made.

It is also expected that when a plan or specification update is issued a brief summary of changes is also issued with the update to notify MTR electrical as to what has been updated. We are not responsible to cross reference and review all project documentation with each amendment to find the changes.

 If this is not performed by the appropriate person MTR may charge an additional admin fee for works required to find and detail these changes which were not made clear on the drawings. 

Onsite Changes and Alterations

If the client or builder discusses any changes or alterations onsite, it is required that these changes are communicated to our office for formal approval. It is the builders / clients responsibility to send these through to our office for formal approval. No MTR employee has the authority to approve any changes onsite unless specifically instructed to do so.

Builders please note regarding variations 

We recommend before the commencement of a project that the Builder, Client and the electrician sit down and discuss / go through the electrical drawings in detail to make sure all items are covered for the client. This helps to minimise the variations as the project progresses and will also help the project run smoothly.

Sub Contractors requiring electrical connections 

MTR Electrical advises that all subcontractors that require wiring or connections by us must provide us with the appropriate electrical specifications and wiring diagrams (MTR will not chase sub-contractors for these details). If these details are not provided to use we may charge a variation for the works on top of the contracted price.

Warranties 

MTR Electrical will rectify any defects in materials or workmanship within 12 months of the installation / project completion date. Any defects appearing in the work caused by improper use, third party modifications, vandalism or improper maintenance that does not meet the manufacturer’s specification is subject to exclusion at our discretion.

Drawing and Plan Discrepancies 

While we take all reasonable care in compiling and cross-referencing architectural, consultant, interior, and landscape designer drawings, we do not assume responsibility for this task. It is not our role at the tender stage to identify or address discrepancies between these drawings, nor to bring these to the attention of architects or project managers. MTR will not be responsible for rectifying design issues, as it is the responsibility of the architects and designers to thoroughly review all drawings before they are issued for tender, ensuring that all details are accurate and complete. Our quotations are carefully itemised to reflect all components included. If any items are missed due to discrepancies in the drawings, we will not be liable for the associated costs and will issue a variation as needed.

Defective Work / Back charges

In the event of any disputes regarding defective work, back charges or repair costs, written notice must be provided, including a detailed list of defects or back charges. Upon receipt of formal notice, MTR Electrical Solutions shall be granted a period of 60 days to rectify the issues before any back charges are applied. Additionally, any back charges must be agreed upon in writing by MTR Electrical Solutions prior to being applied to any invoice.

Materials Clause

MTR Electrical Solutions reserves the right to adjust the cost of materials for projects in response to supplier price increases. If this does occur, we will provide written documentation of the cost increase and raise a variation reflecting this adjustment.

Working Hours

Our Standard working hours are Monday to Friday 7:00 am - 4:00 pm. We have made no allowance for work outside of these hours unless specifically noted in our quotation. This quotation also excludes overtime due to accelerated project schedules or accelerated projects schedules due to delays caused by others. 

If the Customer requires the Company to perform Services outside of the nominated hours, then the Quote will be increased to reflect award penalty rates for that part of the Services performed outside of those hours.

Customer Supplied Parts & Light Fittings 

If the Customer supplies their own light fittings and parts for any project, the Company assumes no responsibility for any issues related to these items. This includes, but is not limited to:

1. Incorrect Items Ordered: The Customer is solely responsible for ensuring that the correct items are ordered. The Company will not verify the suitability, compatibility, or correctness of customer-supplied parts.

2. Change of Mind: The Company will not facilitate the return, exchange, or refund of any customer-supplied items if the Customer changes their mind about the purchase or use of these items.

3. Defective or Damaged Items: The Company will not be responsible for any defects, damage, or malfunctions in customer-supplied items, nor will it be responsible for the performance or warranty of these items.

4. Follow-Up on Issues: The Company will not follow up with suppliers or manufacturers regarding any issues with customer-supplied items, including but not limited to, obtaining replacements, repairs, or refunds.

5. Installation Risks: The Company will not be liable for any additional costs, delays, or damages arising from the installation of customer-supplied items. The Customer acknowledges that any issues arising from the use of these items, including installation complications or project delays, are the sole responsibility of the Customer.

6. We will not handle or facilitate the delivery and organisation of any customer supplied light fitting to or onsite. It is the responsibility of the customer or person supplying the light fittings to organise and arrange these fittings onsite including clearly labelling and grouping of light fittings for the locations they are to be installed. If MTR Electric is expected to do this a back charge may be applied for the time spent to arrange or facilitate the above.

All invoices are claimed under the Building and Construction Security of Payment Act 2022.